John McCarten joined the Academic Solutions team at Synergis in July of 2005, but is not new to Synergis. He previously worked as a Sales and Marketing Specialist for our Adept document management division. John received a B.A. in Economics from Metropolitan University of Manchester in Manchester, England. After moving to the U.S., he was employed as a Medical Service Specialist supporting Roche Diagnostics where he resolved customer complaints and technical problems involving medical equipment. He has also worked as a Customer Service Rep for The Hartford and Cigna Insurance Groups.

As Educational Coordinator, John responds to customer inquiries regarding products, teacher training, and orders placed. He is committed to delivering a superior customer experience to all of his callers.

John McCarten’s Goal: “To provide educators with information regarding advancements in technology education and support them in their efforts to prepare students for the future demands in the technology and engineering environments of the 21st century.”